Boomeride Terms of Service

1. ACCEPTANCE OF TERMS

These Terms of Service ("Agreement", "Terms", or "Contract") constitute a legally binding agreement between you ("User", "you", or "your") and BBARIVE Inc., the operator of Boomeride ("BBARIVE", "the Company", "we", "our", or "us"), governing your use of the Boomeride website, mobile application, platform, and any associated services provided in Canada (collectively, the "Service").

By accessing, registering, or using the Service, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree to these Terms, you must immediately cease using the Service.

Use of the Service constitutes acceptance of all terms, conditions, and policies referenced herein, including any amendments made from time to time.

2. DEFINITIONS

For the purpose of these Terms, the following definitions apply:

2.1 "User" means any person registered to use the Service, whether as a Driver, Rider, or both.

2.2 "Driver" refers to a person offering empty seats in their privately owned or authorized vehicle to share with other Riders in exchange for a cost contribution, without generating profit.

2.3 "Rider" refers to a person using the Service to book a seat in a Driver's vehicle for a shared Trip.

2.4 "Trip" means a planned journey between a specific origin and destination, created and managed by a Driver, including date, time, pick-up, and drop-off details.

2.5 "Booking" means the reservation of a seat by a Rider for a Trip, confirmed when the Driver accepts the Rider's seat request.

2.6 "Contribution" means the non-profit cost share paid by a Rider to a Driver to offset trip expenses such as fuel or maintenance, calculated automatically by the app from the Trip distance and the number of seats.

2.7 "Platform Fee" means any service fee charged by Boomeride in addition to the Contribution, where one applies and is shown in the app before the Rider requests a seat.

2.8 "Payment" means the total amount a Rider pays for a Booking, consisting of the Contribution and any applicable Platform Fee, paid either in cash directly to the Driver or by card through Stripe.

2.9 "Card Hold" means the temporary authorization placed through Stripe on a Rider's card when the Rider requests a seat and chooses to pay by card, which is captured when the Driver accepts the request and released if the Driver rejects it.

2.10 "Account" means the unique registration profile created by a User to access the Service.

2.11 "Service" means all online platforms, mobile applications, communications, and tools of Boomeride, operated by BBARIVE Inc., to facilitate carpooling and related transportation coordination.

2.12 "Arbitration" means a legally binding dispute resolution process as defined under the Arbitration Act, 1991 (Ontario).

2.13 "Stripe" refers to Stripe Payments Canada Ltd., BBARIVE's authorized third-party payment processor.

3. LEGAL FRAMEWORK AND APPLICABLE LAWS

3.1 The Service operates exclusively within Canada. All Users must comply with Canadian federal and provincial laws governing private carpooling, insurance, and highway safety.

3.2 The use of Boomeride is governed by, but not limited to, the following provincial and federal legislation:

• Highway Traffic Act, R.S.O. 1990, c. H.8
• Insurance Act, R.S.O. 1990, c. I.8
• Bill 213 – Better for People, Smarter for Business Act (Ontario), which supersedes the Public Vehicles Act
• Competition Act, R.S.C., 1985, c. C-34 (regarding fair commercial practices)

3.3 Users acknowledge that carpooling is lawful in Canada when:

• (a) The trip is driver-directed — the Driver determines the schedule, origin, and destination.
• (b) The trip is shared — both Driver and Rider travel toward the same destination.
• (c) The Driver makes no profit — only cost recovery is permitted.
• (d) The Driver conducts no more than one round trip per day.
• (e) The vehicle has a limited passenger capacity, consistent with provincial limits.

3.4 It is the User's responsibility to verify the legality of carpooling in their province and confirm that they hold appropriate insurance coverage.

4. ELIGIBILITY

4.1 You must be at least 18 years of age and capable of entering a legally binding contract under Canadian law.

4.2 By creating an Account, you represent and warrant that:

• (a) You are not barred from using the Service under applicable law.
• (b) You hold a valid driver's licence (if acting as a Driver).
• (c) You have never been convicted of a serious criminal offence, and you are not required to register as a sex offender.

4.3 The Service is not directed to persons under 18. BBARIVE reserves the right to terminate any Account created by a minor.

5. ACCOUNT CREATION AND SECURITY

5.1 To use the Service, you must register by providing accurate and complete information, including your full name, valid email address, and mobile number. Every Account requires a mobile number verified through a one-time password (OTP) sent by SMS.

5.2 Authentication may be performed through a one-time code sent to your email, mobile OTP verification, or third-party accounts such as Google or Apple. By using a third-party login, you authorize BBARIVE to access your account information as permitted under those providers' policies.

5.3 You are solely responsible for maintaining the confidentiality of your login credentials, including any OTPs or verification codes. BBARIVE is not liable for any unauthorized access resulting from your failure to safeguard your Account.

5.4 You agree that all activities conducted under your Account are your sole responsibility. Any suspicion of unauthorized access must be reported immediately to [email protected].

6. USER RESPONSIBILITIES

6.1 Users must exercise caution, good judgment, and common sense when interacting with others on the platform.

6.2 BBARIVE does not conduct criminal or background checks on Users, does not verify Users' identity, and does not review or verify the driver's licence, vehicle, registration, or insurance information and documents that Drivers provide. Each User is responsible for determining the suitability and reliability of other Users.

6.3 Users agree to comply with all laws, including:

• (a) Driving under valid licence and insurance.
• (b) Adhering to all traffic and safety regulations.
• (c) Abstaining from impaired driving.
• (d) Respecting the privacy and property of others.

6.4 BBARIVE reserves the right to suspend or terminate Accounts for behaviour deemed abusive, unsafe, or fraudulent.

7. USER CONDUCT AND PROHIBITED ACTIVITIES

Users shall not:

• (a) Engage in harassment, discrimination, or abuse.
• (b) Operate Boomeride services commercially or for profit without written authorization.
• (c) Offer illegal or unlicensed transport services.
• (d) Post misleading Trip details or speculative Trips.
• (e) Exchange Trips for goods, services, or other compensation.
• (f) Request or accept more for a Booking than the Payment shown in the app, whether in cash or by any other means.
• (g) Violate any provincial or federal laws.

Violation of these terms may result in immediate suspension or permanent termination of the User's Account.

8. LEGALITY OF CARPOOLING

8.1 A carpool on Boomeride means a private, cost-sharing arrangement where a Driver offers empty seats to Riders travelling in the same direction.

8.2 BBARIVE does not provide ride-hailing, taxi, or for-hire transportation services. The Company acts solely as an intermediary facilitating communication between Drivers and Riders and, where a Rider chooses to pay by card, card payment processing through Stripe.

8.3 The Driver is solely responsible for route selection, driving conduct, and vehicle condition.

8.4 The Driver and Rider agree that their relationship is private and non-commercial.

9. BOOKINGS AND PAYMENTS

9.1 All Bookings are made through the Boomeride app. A Rider requests a seat on a Trip, and the Driver accepts or rejects the request. A Booking is confirmed only when the Driver accepts it.

9.2 A Rider may pay either in cash directly to the Driver or by card through Stripe, as offered in the app.

9.3 The Contribution for each seat is calculated automatically by the app from the Trip distance and the number of seats; Drivers cannot set their own price. A Platform Fee is charged only where one applies and is shown in the app before the Rider requests a seat.

9.4 When a Rider pays by card, a Card Hold is placed when the seat is requested. The Card Hold is captured when the Driver accepts the request and released if the Driver rejects it. BBARIVE does not hold Payments in escrow.

9.5 Drivers are responsible for ensuring seat availability, punctuality, and completion of the Trip.

10. CANCELLATIONS AND REFUNDS

10.1 Riders and Drivers may cancel a Booking in the app only while the scheduled departure time is more than two (2) hours away. BBARIVE does not charge cancellation fees. Refunds of card payments are determined case-by-case based on timing, reason, and verification.

10.2 BBARIVE may issue partial refunds when fair and appropriate, including in cases of:

• (a) Fraudulent payment.
• (b) Verified Driver misconduct.
• (c) Technical failure preventing completion of a Trip.

10.3 Refunds of card payments are processed through Stripe. Cash paid directly to a Driver does not pass through BBARIVE, and any refund of cash is a matter between the Rider and the Driver.

10.4 Repeated cancellations or misuse of refund requests may result in Account restriction.

11. INSURANCE AND LIABILITY

11.1 Drivers must maintain a valid automobile insurance policy as required by law.

11.2 It is the Driver's duty to confirm with their insurer that their coverage extends to carpooling activities.

11.3 BBARIVE does not provide insurance for any Trip, vehicle, or User.

11.4 Riders accept that travel is at their own risk. BBARIVE is not liable for personal injury, property loss, or any damages arising during a Trip.

12. CONTRIBUTIONS TO DRIVERS

12.1 Where a Rider pays in cash, the Rider pays the Contribution directly to the Driver. BBARIVE does not collect, hold, or process cash payments.

12.2 BBARIVE does not operate an automated payout system for Drivers. How Contributions paid by card are passed to the Driver is shown in the app.

12.3 BBARIVE is not responsible for payment delays caused by third-party processing.

13. APPLICABLE LAWS AND CARPOOLING REGULATIONS IN CANADA

13.1 Legal Compliance and Acknowledgment Users acknowledge that participation in carpooling activities in Canada is subject to federal and provincial regulations governing transportation, insurance, and driver responsibilities. By using the Boomeride platform, you agree that it is your sole responsibility to comply with all applicable laws, statutes, and regulations in your province or territory, including those governing the operation of a motor vehicle, carpooling, and passenger transport.

13.2 User's Responsibility to Verify Legality and Insurance You acknowledge that you must ensure that your vehicle, insurance policy, and driver's licence comply with the relevant laws of your jurisdiction. You are responsible for contacting your vehicle insurer to confirm that your policy provides adequate coverage for carpooling activities and that you are not operating in violation of any insurance conditions. BBARIVE does not provide insurance coverage for Users and assumes no liability for any losses arising from lack of insurance or failure to comply with provincial carpooling laws.

13.3 Federal and Provincial Legislative Framework Carpooling in Canada is primarily governed at the provincial and territorial level. While regulations vary across jurisdictions, carpooling is generally permitted when:

• The trip is driver-directed, meaning the driver determines the route, timing, and destination based on their own travel needs.
• The driver and passengers travel toward the same destination.
• The driver completes no more than one round trip per day.
• The driver receives cost contributions only, not profits.
• The vehicle is of standard passenger type (e.g., car, van, or minivan) and not a commercial vehicle.

This is distinct from ride-hailing or for-profit passenger transport services (e.g., Uber or Lyft), which are regulated under separate frameworks requiring commercial licensing and insurance.

13.4 Provincial Carpooling Statutes and References For informational purposes, the following legislative instruments govern or provide guidance on the legality of carpooling within each Canadian province and territory. Users are encouraged to review the applicable legislation in their jurisdiction before participating in any Boomeride trip:

• Alberta – Traffic Safety Act, Section P23.
• British Columbia – Passenger Transportation Act, Section 1(2).
• Manitoba – Highway Traffic Act; no explicit provisions on carpooling, but confirmed permissible by the Department of Infrastructure where the driver does not profit.
• New Brunswick – Motor Carrier Act, Section 1.
• Newfoundland and Labrador – Motor Carrier Regulations, Section 2(j).
• Northwest Territories – Motor Vehicles Act; no explicit provision, but carpooling not restricted when non-commercial.
• Nova Scotia – Motor Carrier Act, Section 2(l).
• Ontario – Bill 213, Better for People, Smarter for Business Act, 2020, replacing Public Vehicles Act, R.S.O. 1990, c. P.54 and permitting carpooling under non-commercial, cost-sharing arrangements.
• Québec – Loi Concernant le Transport Rémunéré de Personnes par Automobile, 2019, c. 18, Section III.
• Saskatchewan – Traffic Safety Act; no specific provision, but carpooling not restricted under non-commercial use.

13.5 Legal Disclaimer This information is provided for general awareness and does not constitute legal advice. BBARIVE makes no representations or warranties regarding the interpretation or enforcement of provincial laws. Users must consult the relevant provincial transportation authority or legal counsel if they have questions about the legality of their carpooling activities.

13.6 International Operations Currently, BBARIVE operates solely within Canada. Future expansion to international jurisdictions will be subject to separate compliance requirements and regulatory approvals, which will be reflected in updated Terms of Service at that time.

14. FRAUD PREVENTION AND ACCOUNT INFORMATION

14.1 Account and Driver Information Every Account requires an active mobile number verified by a one-time code sent by SMS. A User who adds a driver profile must provide vehicle details and a vehicle photo, a licence-plate photo, their driver's licence number and photos of the front and back of the licence, a vehicle registration photo, and an insurance photo, and must confirm the insurance and cost-sharing declaration in the app.

BBARIVE does not currently require government-issued photo identification, does not use Stripe or any other service to verify Users' identity, and does not review or verify the documents Drivers provide. Users are responsible for the accuracy and validity of the information and documents they provide, which are handled in accordance with our Privacy Policy.

14.2 Ongoing Monitoring BBARIVE reserves the right to perform periodic checks on User information to ensure continued compliance with these Terms and applicable regulations. Users may be required to reconfirm their identity or update documents at any time.

14.3 Fraud Detection and Prevention BBARIVE may use automated and manual methods to identify irregular patterns, suspicious transactions, duplicate accounts, and unlawful conduct. In cases where suspicious activity is detected—such as payment manipulation, false identity, unauthorized use of credit cards, or attempts to circumvent the platform—BBARIVE may immediately:

• (a) Freeze the User's Account.
• (b) Withhold refunds of card payments pending investigation.
• (c) Report such activity to law enforcement authorities or financial institutions.
• (d) Terminate the User's access to the Service.

14.4 Cooperation with Authorities BBARIVE will cooperate fully with law enforcement agencies, regulators, and financial institutions as required by law or by good-faith belief that disclosure is necessary to investigate or prevent illegal activity.

14.5 User Obligations Users must respond promptly to BBARIVE's requests for verification or documentation related to identity, transactions, or Trip activity. Failure to comply within the specified time frame may result in suspension or permanent Account deactivation.

15. DISPUTES AND ARBITRATION

15.1 Mandatory Binding Arbitration All disputes, controversies, or claims arising out of or in connection with this Agreement, including its validity, interpretation, performance, or termination, shall be resolved exclusively through binding arbitration under the Arbitration Act, 1991 (Ontario).

By agreeing to these Terms, you expressly waive your right to bring any dispute to a court or to participate in a jury trial, except as provided under section 15.5 (Small Claims).

15.2 Arbitration Details

• (a) Language and Venue – The arbitration shall be conducted solely in English and seated in Hamilton, Ontario, Canada.
• (b) Appointment of Arbitrator – The parties shall mutually agree upon a single, neutral arbitrator. If the parties cannot agree, the arbitrator shall be appointed by the ADR Institute of Ontario in accordance with its rules.
• (c) Procedure – The arbitration shall proceed on an individual basis, governed by the principles of procedural fairness, and conducted by written submissions unless an oral hearing is deemed necessary by the arbitrator.
• (d) Costs and Fees – Each party shall bear its own costs and legal fees unless the arbitrator determines otherwise in the final award.
• (e) Final and Binding – The arbitrator's decision shall be final, conclusive, and binding on all parties. Judgment upon the award may be entered in any court of competent jurisdiction.

15.3 Class Action Waiver All Users agree that disputes will be resolved solely on an individual basis. Users shall not bring or participate in any class, collective, consolidated, or representative action against BBARIVE, whether in arbitration or otherwise.

15.4 Arbitration Confidentiality All proceedings, documents, and awards related to arbitration shall be kept strictly confidential by both parties, except as required by law or necessary to enforce an arbitral award.

15.5 Small Claims Exception Either party may seek to resolve a dispute in the Ontario Small Claims Court for matters falling within that court's monetary jurisdiction, provided that such actions are brought in Cambridge or Hamilton, Ontario.

16. LIMITATION OF LIABILITY

16.1 General Limitation To the maximum extent permitted by applicable law, BBARIVE Inc., its affiliates, subsidiaries, officers, employees, contractors, successors, and assigns shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to loss of income, profits, data, or goodwill, arising out of or in connection with the use or inability to use the Service.

16.2 Specific Limitations Without limiting the generality of the foregoing, BBARIVE is not responsible for:

• (a) Accidents, injuries, or property damage resulting from Trips arranged through the platform.
• (b) Actions or omissions of any User, Driver, or Rider.
• (c) Delays, cancellations, or service interruptions.
• (d) Unauthorized access to or alteration of your data.
• (e) System outages, transmission errors, or platform malfunctions.

16.3 Aggregate Liability Cap In any event, BBARIVE's total cumulative liability for any and all claims arising under these Terms shall not exceed CAD $25, regardless of the nature or basis of the claim.

16.4 Essential Purpose The limitations set forth herein form a fundamental part of the contractual relationship between BBARIVE and the User and shall apply even if any limited remedy fails of its essential purpose.

17. INDEMNIFICATION

17.1 General Obligation You agree to defend, indemnify, and hold harmless BBARIVE Inc., its directors, employees, officers, contractors, affiliates, and agents from and against any claims, liabilities, damages, losses, and expenses (including legal and professional fees) arising out of or related to:

• (a) Your breach of this Agreement.
• (b) Your violation of any applicable law, regulation, or third-party rights.
• (c) Your use or misuse of the Service.
• (d) Any content, communication, or action conducted under your Account.

17.2 Procedure BBARIVE reserves the right, at its own expense, to assume the exclusive defence and control of any matter subject to indemnification. You agree to cooperate fully in the defence of such matters.

17.3 Continuing Obligation This indemnity shall survive termination of this Agreement and remain in effect indefinitely.

18. TERMINATION

18.1 Termination by BBARIVE BBARIVE reserves the right, in its sole discretion and without prior notice, to suspend or terminate any User's Account if:

• (a) The User breaches these Terms.
• (b) The User engages in fraudulent, abusive, or unlawful activity.
• (c) The User's actions are deemed to damage or risk the reputation or operations of BBARIVE.

18.2 Effect of Termination Upon termination:

• (a) Access to the Service will be revoked immediately.
• (b) Any pending refunds may be withheld pending review.
• (c) All obligations relating to arbitration, indemnity, and limitation of liability shall survive termination.

18.3 Termination by User You may close your Account through the account deletion option in the app or by contacting [email protected]. Account deletion is not available while you have upcoming Trips or Bookings. Account closure does not absolve you of any obligations accrued prior to termination.

19. INTELLECTUAL PROPERTY

19.1 Ownership All content, technology, software, designs, interfaces, databases, trademarks, trade names, and logos associated with Boomeride are the exclusive intellectual property of BBARIVE Inc. and are protected by copyright, trademark, and other proprietary laws.

19.2 Restrictions on Use Users may not, without prior written authorization from BBARIVE:

• (a) Copy, reproduce, distribute, or modify the platform or its content.
• (b) Create derivative works or reverse-engineer the application.
• (c) Use the Boomeride or BBARIVE trademarks, names, or branding in any form of advertisement or representation.

19.3 No Transfer of Rights Nothing in this Agreement shall be construed as granting you ownership or licence rights to any BBARIVE intellectual property except for the limited right to access and use the Service as provided herein.

20. GOVERNING LAW

20.1 Applicable Law This Agreement shall be governed and interpreted exclusively under the laws of the Province of Ontario and the laws of Canada applicable therein, without regard to conflict-of-law principles.

20.2 Jurisdiction All judicial proceedings, where arbitration does not apply, shall be brought before the courts of Hamilton, Ontario, which shall have exclusive jurisdiction over all such matters.

20.3 Language of Proceedings All legal proceedings and documents relating to this Agreement shall be conducted exclusively in the English language.

21. SEVERABILITY

If any provision of this Agreement is held invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, such provision shall be severed, and the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.

22. WAIVER

Failure by BBARIVE to enforce any term or condition of this Agreement shall not constitute a waiver of such term or any other provision. No waiver shall be binding unless made in writing and executed by an authorized representative of BBARIVE.

23. ENTIRE AGREEMENT

This Agreement constitutes the entire understanding between you and BBARIVE regarding your use of the Service and supersedes all prior agreements, representations, or understandings, whether oral or written. No modification shall be binding unless published by BBARIVE on its website or agreed to in writing.

Contact Information

BBARIVE Inc.

11 Queensbrook Crescent, Cambridge, Ontario, Canada

Email: [email protected]

Effective date: September 14, 2026 (draft — confirm before publishing)